Collectomate is the perfect solution for your workplace and store. With Collectomate, collecting parcels and accessing personal lockers becomes quick and easy.
You can pick up using one button in the Collectomate app or by scanning. The same easy way you can also access your personal locker.
First sign up in the Collectomate app and fill your profile, verifying your phone number. Next inform your deliverer that you want to pick up via Collectomate. If you order on-line, you can enter collection point name in the address field and/or put additional comments in the order form.
Deliverer completes the delivery into collection point by entering your profile data. So deliverer can enter your phone number, if properly verified or email address or name.
Basically anyone can do it, not only someone outside the company, like courier, but also your colleagues at work. Collectomate works great when handing over things between employees.
This means that the organisation managing the Collectomate (it may be your employer, office manager or property administrator) has not yet allocated any Collectomate to your account. Remember that it’s your company or another Collectomate administrator that decides who can use the unit.
Go to locker feed. That is where you can see all your personal lockers. Open them by pressing a button in the app. Alternatively, you can display and open via QR code.
You can enter any phone number in the app. Enter the one that you are planning to give to the carrier or enter in your online order. Remember that the carrier or any person delivering to you needs to have the phone number that you saved and verified in your Collectomate profile. Alternatively deliverer can also enter your email the account is created for or your name saved in the profile.
You will receive a notification both through the mobile app and e-mail.
Go to the delivery feed in the app. If your parcel is ready for collection, you will see a “Collect” button. All you have to do is use the button. Your locker will open. You can also display and scan QR code to collect.
Your employer or another Collectomate administrator determines the parcel collection period. In such a case, the parcel will be taken over by an authorised person from your organisation (usually it is a member of reception staff).
If there are no free compartments at the time of delivery, the deliverer can try to deliver the parcel later or you can then talk directly to the deliverer and agree on any other collection method.
Yes. If the recipient is registered in the application, you deliver against her/his data (phone number or email or first and last name).
If not (person outside the company, couriers, etc.), then you make the delivery on yourself (giving your phone number or email address or name). After the delivery, you will see the pick up code generated for this delivery and the QR code in the application. One and the other can be handed over to the deliverer so that she/he can pick up what you left in the compartment.
Collectomates consist of modules having from a few to several dozen lockers each, depending on the company preferences and needs. The number of modules, i.e. the number of lockers depends on the administering organisation. The solution is modular and flexible. You can add another module any time. It is possible to arrange the modules freely at a given location, i.e. modules from the same Collectomate may be situated in different places in the same room.
External dimensions of each module: 130cm width, 68cm depth and 210cm height.
There are 5 sizes to choose from:
S – 33cm (W) x 53cm (D) x 21cm (H)
M – 33cm x 53cm x 33cm
L – 45cm x 53cm x 33cm
XL – 45cm x 53cm x 51cm
XXL – 61cm x 53cm x 51cm
The terms and conditions of using a Collectomate are agreed with the Collectomate administrator (employer, office operator or property administrator). Individual users do not bear any costs.
Questions?