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IDEAL SOLUTION FOR CLICK & COLLECT

Why it’s worth it?

CLICK & COLLECT

Benefits?

Click & Collect

6-times higher efficiency!

According to Tesco, the implementation of self-service Click & Collect made the collection process 6 times shorter.
Click & Collect

50% Cost Reduction!

IMRG report estimates that online orders which remained undelivered generated £¾billion of costs. According to the carrier companies, using
automated Click & Collect solutions can boost couriers productivity even 10-times.
Click & Collect

Collection process improvement!

According to StellaService research, shoppers spent an average of 5 minutes and 24 seconds in a store trying to pick up their online orders.
The shop assistant needs on average 3 minutes to bring the proper parcel from storage. Collectomate deployment drastically reduces this effort,
making the collection process significantly less time-consuming.
Click & Collect

Sales 25% higher

According to ASDA each Click & Collect customer spends on average an additional £9 in store. Macy’s confirms this tendency: Macy’s customers
who excercise click and collect option spend as much as 125% of the value of the original order by purchasing additional items while in store.
Click & Collect

Happy customers!

According to StellaService research, when visiting the store Click & Collect shoppers spent on average 58% of their time waiting for the store
assistant to bring their orders. Thanks to Collectomate, the collection takes seconds, with no need of any manual intervention.

How does it work?

Collectomate enables to run cheap and comfortable self-service Click & Collect operations. No more queues at the checkout.

Let customers take pickups into their own hands and collect their purchases using an automated collection point.

No integration variant

Click & Collect

Purchase finalization

Customer completes order in your e-commerce shop.

Click & Collect

Order completion

Store representative places the package in collection point, entering recipient phone number on Collectomate screen.

Click & Collect

Pick up

Customer receives SMS with pick up code and QR code. To pick up the package, Customer enters phone number and pick up code or scans the QR code.

Integration variant

Click & Collect

Purchase finalization

Customer completes order in your e-commerce shop.

 

click$collect, retail
Click & Collect

Communication with Collectomate

Your system communicates with Collectomate via API, generates delivery object and receives back delivery data, including delivery code and delivery QR code for store representative and pick up code and pick up QR code for the recipient. You oversee the whole process and communicate at the right moment with the store and the customer.

Click & Collect

Order completion

Store representative places the package in collection point, entering recipient phone number and delivery code on Collectomate screen or scanning delivery QR code.

Click & Collect

click&collectYou sent notifications to the customer. To pick up the package, Customer enters phone number and pick up code or scans the pick up QR code received from you.

By using our SDK, you can also enable your customer to pick up the package directly from your mobile app.

We are the official partner of the initiative Microsoft Store Of The Future.

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